History
The modern air and ground express industry was pioneered with the founding of Federal Express in 1971; the corporation was created in 1998 as FDX Corporation and became FedEx Corporation in January 2000.
Headquarters
Memphis, Tenn.
Principal Officers
- Frederick W. Smith, [0] Chairman, President and CEO
- Robert B. Carter, [0] Executive Vice President, FedEx Information Services and CIO
- T. Michael Glenn [0], Executive Vice President, Market Development and Corporate Communications
- Alan B. Graf Jr. [0], Executive Vice President and CFO
- Christine P. Richards [0], Executive Vice President, General Counsel and Secretary
NYSE Listing
FDX (since December 1978)
FY08 Revenue (Consolidated Information for all FedEx Companies)
$38 billion
Workforce
More than 290,000 team members worldwide
Average Daily Volume
More than 7.5 million shipments for express, ground, freight and expedited delivery services
Service Area
More than 220 countries and territories, including every address in the United States
fedex.com
Today, fedex.com hosts an average of 15 million unique visitors per month and handles on average 3 million package tracking requests daily. Electronic transactions account for almost two-thirds of the more than 6 million shipments FedEx delivers daily.
Operating Facilities
- Express: 1,052 stations; 10 air express hubs
- Ground: 30 ground hubs; over 500 pickup/delivery terminals
- Freight: Approximately 470 service centers
- Office: More than 1,900 locations including FedEx Office Print and Ship Centers, FedEx Office Ship Centers, Signs and Graphics Centers, and closed-door production centers
Air Operations
672 aircraft; more than 375 airports served worldwide
Ground Fleet
More than 80,000 motorized vehicles for express, ground, freight and expedited delivery service
Dropoff Locations
- 709 FedEx World Service Centers
- 1,900+ FedEx Office locations
- 6,551 FedEx Authorized ShipCenters®
- 42,936 FedEx Drop Boxes (including 4,979 US Postal Service locations)
Recent Awards
- FedEx ranked #1 in the category of customer service in the esteemed Harris Interactive Reputation Quotient TM (RQ) survey (July 2008).
- FedEx ranked #1 in Customer Satisfaction among Express Delivery companies and #1 among all companies rated in the University of Michigan's American Customer Satisfaction Index (May 2008).
- FedEx received the Presidential "E" Award for excellence in exporting (May 2008).
- The American Red Cross awarded FedEx the prestigious Henry Dunant International Partnership Excellence Award at the organization's Heritage of Service Dinner (May 2008).
- FedEx named as a FORTUNE magazine and the Great Places to Work Institute "FORTUNE 100 Best Companies to Work For” in the United States. (Jan 2008)
- FedEx Express Canada has won the "Best Contact Center World Award 2007" for mid-size call centers from ContactCenterWorld.com (November 2007).
- FORTUNE magazine: No. 6 among “America’s Most Admired Companies” (2007)
